Part I: Introduction
1. Consumer protection policy and the ACL
2. Key definitions and concepts
Part II: General consumer protections
3. Misleading or deceptive conduct
4. Unconscionable conduct
5. Unfair contract terms
Part III: Specific consumer protections
6. Specific false or misleading representations
7. Specific unfair sales practices
8. Consumer guarantees for goods and services
9. Consumer guarantees, contracting out and warranties against defects
10. Consumer agreements
Part IV: Product liability and safety regulation
11. Product recall, safety standards, safety bans and notices
12. Liability of manufacturers for goods with safety defects
Part V: Enforcement and remedies
13. Public enforcement
14. Private remedies
15. Remedies relating to the consumer guarantees.