Dispute resolution in Australia : cases, commentary and materials / [by] David Spencer [and] Samantha Hardy.

Pyrmont, N.S.W. : Lawbook Co., 2014.

3rd ed.

85655

Dispute resolution (Law) -- Australia.

Arbitration and award -- Australia.

Mediation -- Australia.

1. Introduction

2. Understanding disputes

3. Negotiation

4. Mediation

5. Conflict coaching

6. Other dispute resolution processes

7. Arbitration

8. Dispute resolution in criminal law

9. Dispute resolution in family law

10. Dispute resolution in the workplace

11. Online dispute resolution

12. The state and dispute resolution

13. Culture and dispute resolution

14. Legal issues

15. Ethics, standards and dispute resolution

16. The future of dispute resolution.

The third edition of this introductory text contains the usual fare concerning negotiation, mediation, arbitration and the like. This edition provides a number of new chapters concerning 'conflict coaching'; dispute resolution in the context of the criminal law system; and also workplace dispute resolution. The emerging area of 'conflict coaching' occurs where a coach and a client communicate on a one-on-one basis to improve the client's understanding of a particular conflict and to improve their own interaction strategies and interaction skills with other disputants. The book is a useful catalogue of materials in the area of dispute resolution.

Table of contents is taken from the published work with the permission of the publisher.

Includes index.

9780455232676

xxxii, 1012 p. : ill. ; 25 cm