The mediator's handbook : skills and strategies for practitioners / Ruth Charlton and Micheline Dewdney together with Geoff Charlton ; foreword by Laurence Boulle.

Pyrmont, N.S.W. : Lawbook Co., 2014.

3rd ed.

85654

Mediation -- Handbooks, manuals, etc. -- Australia.

Dispute resolution (Law) -- Handbooks, manuals, etc. -- Australia.

Mediation -- Case studies -- Australia.

Part 1. Part 2. Part 3. Part 4. Part 5. Part 6. The mediation process and its practical application

Procedural variations to the mediation process

Pre-mediation

Mediation skills

Strategies

Special mediation issues.

The third edition of this highly useful text balances mediation theory with practical guidance. All the elements of mediation are touched on, such as the different processes, preparation, appropriate mediator skills and mediation techniques. This edition includes new chapters on family dispute resolution, the intake process, formulating questions, and facilitating direct communication.

Table of contents is taken from the published work with the permission of the publisher.

Includes index.

9780455233291

xviii, 426 p. : ill. ; 22 cm