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The mediator's handbook : skills and strategies for practitioners / by Ruth Charlton and Micheline Dewdney ; foreword by John Wade.
Holdings
Record details
Publication details:
Sydney : Lawbook, 2004.
Edition:
2nd ed.
Record id:
24521
Subject:
Mediation -- Australia.
Dispute resolution (Law) -- Australia.
Mediation -- Australia -- Handbooks, manuals, etc.
Contents:
Part 1. The mediation process and its practical application: 1. Introduction to the mediation process
2. Stage 1 - the mediator's opening statement: what it it and what purpose does it serve?
3. Stage 2 - parties' opening statements and mediator's summaries
4. Stage 3 - issue identification and agtenda setting
5. Stage 4 - Clarification and exploration of issues: the first joint session
6. Stage 5 - private sessions
7. Stage 6 - negotiations and problem solving 8. Stage 7 - range of mediation outcomes
Part 2. Procedural variations on the mediation process: 9. Co-mediation
10. Doing the job by phone
11. Multi-party mediations
12. Shuttle negotiation and shuttle mediation
Part 3. Pre-mediation: 13. Preliminary conferences
14. Pre-mediation issues
Part 4. Mediation skills and strategies:
15. Communication skills and their application in mediation
16. Strategic mediator interventions
17. Practical strategies
18. Effective use of information - note-taking and application of visual aids
Part 5. Special mediation issues: 19. Role of legal representatives
20. How neutral are we?
21. Power issues
22. Party- and mediator-driven problems
23. The role of interpretors and support persons
Appendix.
Note:
Includes index.
ISBN:
9780455219820
Phys. description:
xviii, 364 p.