1. Introduction to the unfair contract term laws
2. Eras of unfair contract term laws
3. Identifying contractual terms
4. Sources of the unfair contract term laws
5. Standard form contracts
6. Consumer contracts
7. Small business contracts
8. Excluded contracts and excluded terms
9. Insurance contracts
10. Government contracts
11. Introduction to the test of unfairness
12. Test of unfairness - element 1
13. Test of unfairness - element 2
14. Test of unfairness - element 3
15. Factors when applying the test for unfairness
16. Consequences of a term being unfair
17. Accessorial liability and attempted contraventions
18. Addressing the risk of unfairness
19. Terms for unilateral actions and the provision of services
20. Terms addressing defaults and disputes
21. Boilerplate and miscellaneous terms
22. Other legislation addressing unfair terms
Appendix 1 Flowchart of the Application of UCT laws
Appendix 2 Terms amended in Australian Securities and Investment Commission (ASIC ) v Bank of Queensland Limited
Appendix 3 Terms amended in Australian Securities and Investment Commission (ASIC ) v Bendigo and Bank of Adelaide Ltd.