1. Introduction
Perceptions of the criminal justice system
Juror satisfaction
Aims of this research
2. Method
Legislative analysis
Communications with prospective jurors
Stakeholder interviews
Assessment of jury facilities
Community survey
Survey of jurors who appeared at court but were not empanelled
Survey of empanelled jurors
Analysis and reporting of quantitative results
Ethics approval
3. Legislative analysis
Jury selection
Distance travelled
Employment-related issues
Security of employment
The jury selection process
Jury management during the trial
Verdict
Summary
4. Communications with prospective jurors
Overview of information provided to jurors
Analysis of pre-orientation and orientation materials
Readability analysis
Amount of information provided to jurors
Conclusions
Interviews with stakeholders
Introduction
Jury management and orientation procedures
Jury representativeness
Support for jurors
Enhancement of the jury experience
Stakeholder confidence in the criminal justice system
Conclusions
Assessment of jury facilities
Introduction
Descriptions of court facilities and amenities
Assessment of the court facilities and amenities
Juror perceptions of court buildings
Conclusions and recommendations
5. Survey results
Participants
Community perceptions of jury service
Preparing for jury duty
The jury environment
Understanding the trial
Working conditions
The effect of jury experience
Conclusions
6. Conclusions and recommendations
Summary of major findings
Limitations of the study
Directions for future research
Conclusion
Recommendations.