Part 1. Mediation principles
Chapter 1. Priliminary themes
Chapter 2. Introducing mediation
Chapter 3. Origins, values and objectives of mediation
Chapter 4. Culture, conflict and negotiation in mediation
Chapter 5. Mediation in comparative perspectives
Chapter 6. Mediation, justice and the legal system
Part 2. Mediation process
Chapter 7. The mediation process
Chapter 8. Roles and functions in mediation
Chapter 9. Choice of mediation and mediator
Part 3. Mediation practice
Chapter 10. Mediation development in Australia
Chapter 11. Select areas of mediation practice
Chapter 12. Mediator training, codes of conduct and accreditation
Chapter 13. Measuring and evaluating mediation practice
Part 4. Mediation, courts and the law
Chapter 14. Mediation in courts and tribunals
Chapter 15. Legal issues in mediation
Chapter 16. Mediation confidentiality, privacy and privilege
Chapter 17. Mediator liability and immunity.