Mediation : principles, process, practice / Laurence Boulle and Miryana Nesic.

London : Butterworths, 2001.

United Kingdom edition.

21530

Dispute resolution (Law) -- Great Britain.

Mediation -- Great Britain.

Conflict management -- Great Britain.

Dispute resolution (Law) -- Great Britain.

1. Introduction to mediation

2. Principles and policies of mediation

3. Mediation as a comparative dispute resolution process

4. The mediation process

5. Roles and functions in mediation

6. Skills and techniques of mediators

7. The mediation movement in the UK

8. UK mediation practice

9. Demand and supply issues in mediation

10. Evolving UK mediation practice issues

11. Quality and standards in mediation

12. Legal issues in mediation

13. Themes and trends in mediation practice.

Includes bibliography and index.

0406927472

xx, 617 p.