1. Setting the context
2. Approaches to family mediation
3. What practitioners bring to dispute resolution
4. Issues for partners, couples and parents
5. The child's voice in family dispute resolution
6. Issues for couples: new and established relationships
7. Mediating property and financial issues
8. Issues for parents and children
9. Mediating other family disputes
10. Understanding family and domestic violence
11. Practice considerations: the process
12. Additional practice considerations
13. Principles of practice
14. The language of mediation
15. Language and culture
16. Reflective practice.